Privacy Policy

Iron & Oak Insurance, LLC. (“Iron & Oak,” “we,” “us” or “our”) is an independent insurance agency serving clients in Tennessee, Mississippi and Arkansas. This Privacy Policy explains what information we may collect through our website, how that information may be used and shared, and the choices available to you. By using our website or submitting information through it, you acknowledge the practices described in this Privacy Policy.

Information We May Collect

We collect information that you choose to provide to us directly through our website, primarily through our contact form and our “What’s at Risk?” educational inquiry form. This information may include:

• Your name
• Your email address
• Your telephone number
• Business name and general business information, if you provide it
• Your state (Tennessee, Mississippi or Arkansas) and general location of the assets you wish to discuss
• Your preferred method of contact
• A general description of what you would like to protect or discuss

We ask only for the information reasonably needed to respond to your inquiry. Please do not submit highly sensitive information — such as Social Security numbers, driver’s license numbers, banking information or credit card information — through our general website forms.

Information Submitted Through Forms

When you submit an inquiry through a form on our website, the information you provide is transmitted to Iron & Oak and stored so that we can respond to your request. Submitting information through the website does not create an insurance policy, bind coverage or guarantee that we will be able to provide any particular product or service.

How We Use Your Information

We may use the information you provide to:

• Respond to your questions and inquiries
• Discuss your insurance needs and the assets you want to protect
• Provide the insurance-related services or information you request
• Contact you using the method you have indicated you prefer
• Maintain records of our communications with you
• Comply with applicable legal and regulatory obligations

If you affirmatively opt in to receive text messages or marketing communications from us, we will use your contact information for that purpose until you ask us to stop. Consent to receive marketing or SMS messages is never required in order to request an insurance consultation.

Cookies and Website Analytics

Our website uses cookies and similar technologies that are standard to most websites, such as session cookies that help the site function properly.

We use Google Analytics 4, a web analytics service provided by Google LLC, to help us understand how visitors interact with our website. Google Analytics collects information such as which pages are visited, how long visitors spend on each page, and how they arrived at the site. This data is collected through cookies and is processed in aggregate form. We have enabled IP anonymization, which means your full IP address is not stored by Google Analytics.

Google Analytics does not collect your name, email address, phone number, or any other personally identifiable information through our implementation. The information generated by the cookie about your use of this website is transmitted to and stored by Google on servers that may be located outside your country of residence. For more information on how Google uses data from sites that use its services, visit Google's Privacy & Terms page.

You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, or by adjusting the cookie settings in your browser. We do not use any advertising network or behavioral tracking technology on this website.

Third-Party Website Services

We do not sell your personal information. We use third-party service providers to host our website and to process form submissions you send through the site. These providers handle information only as needed to perform services on our behalf and are expected to maintain the confidentiality of that information.

How Information May Be Shared

As an independent insurance agency, Iron & Oak may share the information you provide with insurance carriers, wholesalers, service providers and other parties when doing so is necessary to respond to your request or provide the insurance-related services you have asked for. We may also disclose information when required by law, regulation, legal process or governmental request, or to protect our rights, property or safety, or that of others.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

Data Security

We take reasonable steps intended to protect the information submitted through our website, including the use of encrypted connections (HTTPS) for data transmitted between your browser and our site. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You submit information to us at your own discretion.

Your Privacy Choices

You may contact us at any time to ask about the information we hold about you, to request updates or corrections, to ask us to delete information where applicable, or to opt out of marketing or SMS communications. Depending on your state of residence, you may have additional rights under applicable consumer privacy laws. We will respond to verified requests as required by applicable law.

Children’s Privacy

Our website is intended for a general, adult audience and is not directed to children. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date shown at the top of this page. We encourage you to review this page periodically.

How to Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Iron & Oak Insurance, LLC.:

• Phone: 901-810-3150
• Email: [email protected]

You may also reach us through our Contact page. For related terms, please review our Terms of Use and our Website & Insurance Disclaimer.